Content Operations Coordinator

Content Operations Coordinator (Contract, Remote)

The Content Backbone : Drive Quality and Efficiency in Mental Health Content

Quick Facts

Employment Type : Contract, Hourly

Commitment : 10-15 hours / week (with growth potential)

Location : Remote

Focus : Content Production, Clinical Review Coordination, QA

About the Role : The Engine of Our Content Program

We're looking for a supremely detail-oriented Content Operations Coordinator to be the essential backbone of our content production process. This is the perfect role for someone who thrives on organization , loves the mechanics of digital content, and wants to work right at the intersection of editorial quality and operational efficiency—especially in the high-stakes world of mental health content.

You will own the day-to-day execution of our content program, ensuring that every piece of information we publish is accurate, compliant, and flawlessly presented. You'll work closely with our Head of Content, licensed clinicians, writers, and specialists to manage the pipeline from draft to publish. If you find satisfaction in making complex processes run smoothly, have a nose for detail, and understand that accuracy and clarity are essential in health content, this is your opportunity to make a measurable impact.

Core Responsibilities

1. Clinical Review Program Management (Ownership)

You will be the primary coordinator for content compliance and quality.

• Own and coordinate all clinical reviews with our network of licensed clinicians.
• Track review status , manage timelines, and follow up relentlessly to keep projects on schedule.
• Build and maintain relationships with internal clinicians, ensuring a smooth and efficient review process.
• Develop and document processes to strengthen and scale our clinical review program over time.

2. Content Production & Publishing (Execution)

You ensure content looks perfect and follows all guidelines before it goes live.

3. Editorial & Operations Support (Optimization)

You keep the team organized and tackle crucial operational projects.

Who You Are : The Ideal Candidate

You're someone who is self-motivated, reliable, and takes immense pride in your work. You're comfortable working independently but know when to ask for help.

Required Qualifications

Nice to Haves

Growth Opportunities

This contract role offers significant room for expansion based on your performance, skills, and interests. As the content team scales, you could take on greater responsibility in areas like :

Ready to be the operations star that ensures quality content reaches millions? Apply now!