Analyst Program Management

Overview

Join to apply for the Analyst Program Management role at Flex.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Analyst Program Management located in Guadalajara, North Campus.

Reporting to the Program manager, this role involves responsibilities for managing data integrity, tracking validations & discrepancies, supporting cross-functional teams coordination, and ensuring program deliverables are met on time. This role requires strong organizational, communication, and analytical skills to support contract negotiations, customer onboarding, and global KPI adherence. The analyst will also serve as a central communication point for Component Services, supporting risk mitigation and escalations.

What a typical day looks like :

• Manage databases of full scope parts, including monitoring and tracking changes in terms and conditions based on supplier validations.
• Operate and oversee Command Center, a specialized program for registering, tracking, and updating key parameters critical to successful inter-customer transactions.
• Provide knowledge, leadership, and expertise to support contract negotiations when required.
• Oversee and coordinate interdepartmental activities, ensuring compliance with product development onboarding, validation, delivery, and adherence to global and internal KPIs.
• Establish and manage work plans and timelines for each phase of both new implementations and ongoing customer programs.
• Collaborate with the Inside Sales organization to maintain current business and support the development of new customer opportunities.
• Monitor and track all assigned projects, ensuring that program deliverables are met.
• Ensure data management excellence and maintain integrity at a system level.
• Act as the key communication channel across internal Component Services departments, supporting escalations and driving risk mitigation actions.
• Prepare and lead presentations and calls with customers and internal stakeholders.
• Demonstrate excellent English proficiency, with strong communication and presentation skills.

Qualifications

Benefits

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on : age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We\'re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we\'ll discuss your specific situation and next steps (NOTE : this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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