Esta oferta de trabajo no está disponible en tu país.
![Customer Support Architect [Solo Quedan 15h]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=beBeeTechnical){kind=logo}
Customer Support Architect [Solo Quedan 15h]...
beBeeTechnicalMexico City, MXHace 1 día
Descripción del trabajo7+ years of experience with ServiceNow platform, including 4+ years in CSM module. Strong experience with ITSM, CMDB, and CSDM. Proven experience in ServiceNow CSM implementations. Experience in creating custom workflows, data models, and portal customizations. Strong understanding of business processes for customer support.
Job Title : Technical ServiceNow Specialist – Customer Support Architect
We are seeking a highly skilled professional to lead the design and implementation of customer service management solutions using the ServiceNow platform.
Key Responsibilities :
- Design end-to-end ServiceNow CSM solutions, including case management, agent workspace, virtual agent, knowledge management, and integrations.
- Collaborate with business stakeholders to gather requirements and define solution strategies.
- Develop scalable, high-performance CSM architecture aligned with ServiceNow best practices and CSDM.
- Lead workshops, gap analysis sessions, and solution design reviews.
- Guide development teams to ensure successful implementation.
- Design integrations with external systems.
Required Skills & Experience :
Crear una alerta de empleo para esta búsqueda
Solo Quedan Customer • Mexico City, MX
Ofertas relacionadas
As a Senior Technical Architect, your primary responsibility will be to develop customized technical solutions that align with the unique business requirements and objectives of our customers.Devel...Mostrar másÚltima actualización: hace 18 horas
Alpha CRC is seeking a dynamic Localization Solutions Architect to join our growing team.This role combines deep technical expertise in localization technologies with strong analytical and communic...Mostrar másÚltima actualización: hace 26 días
This role specifically focuses on our Managed Services team.Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize, and...Mostrar másÚltima actualización: hace más de 30 días
We are a fully remote software company that builds awesome software with passion and discipline to fundamentally improve the digital experience for millions of people.
We dream of becoming a world c...Mostrar másÚltima actualización: hace más de 30 días
This role specifically focuses on our Managed Services team.Our Managed Services team supports customers with subscription services on an ongoing basis, helping them to adopt, expand, optimize, and...Mostrar másÚltima actualización: hace más de 30 días
El arquitecto de soluciones es responsable del análisis, diseño, desarrollo, pruebas y soporte al plan de implementación de aplicaciones orientadas al cliente y a los productos digitales en alineam...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
OneStream Architect
Nova AdvisoryMexico City Metropolitan Area, Mexico Nova Advisory is a leading OneStream Diamond Partner, delivering complex, high-impact solutions with a matrixed, no-silos culture.
We partner with clients to solve their most challenging finance, FP...Mostrar másÚltima actualización: hace 6 días
- Oferta promocionada
- Nueva oferta
Senior Technical Architect
ZendeskCiudad de México, MexicoTeletrabajo
- Oferta promocionada
Solutions Architect
Alpha CRC Ltd.Ciudad de México, Ciudad de México, MexicoTeletrabajo
- Oferta promocionada
Technical Architect
Zendesk GroupCiudad de México, Ciudad de México, MexicoTeletrabajo
- Oferta promocionada
Customer Support Engineer
BlueConicCiudad de México, Ciudad de México, Mexico At BlueConic, we’re reinventing how businesses grow by transforming customer data into real-time intelligence and action.
As the creators of the industry’s first Customer Growth Engine (CGE), we hel...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Senior Solution Architect
LotusFlareCiudad de México, Mexico As a Senior Solution Architect, you will be responsible for all technical aspects of pre-sale, solutioning and delivery of projects.
You are responsible for ensuring project goals are met and custom...Mostrar másÚltima actualización: hace 3 días
- Oferta promocionada
Sales Support / Customer Service
Polímeros MexicanosCuajimalpa de Morelos, Mexico City, Mexico En Polímeros Mexicanos trabajamos por ser los líderes mundiales en desarrollo, producción y distribución de productos para el Rotomoldeo, siendo empresa líder a nivel global enfocada 100% en la pro...Mostrar másÚltima actualización: hace 3 días
- Oferta promocionada
Solutions Architect
Alibaba Cloud Latin AmericaCiudad de México, Ciudad de México, Mexico Senior Solutions Architect role focusing on Alibaba Cloud solutions for the Latin American market, with emphasis on Mexico.
Responsibilities and qualifications describe the design, demonstration, an...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Solutions Architect
ModyoCiudad de México, Ciudad de México, MexicoTeletrabajo
- Oferta promocionada
Salesforce Solution Architect
Eaton CorporationCiudad de México, Ciudad de México, Mexico This position is responsible for defining and communicating a shared architectural vision for a simple product that enables them to support current and future business needs.As a Systems Architect,...Mostrar másÚltima actualización: hace 20 días
- Oferta promocionada
Technical Architect
Zendesk, Inc.Ciudad de México, Ciudad de México, MexicoTeletrabajo
- Oferta promocionada
Solution Architect
SitetrackerCiudad de México, Ciudad de México, Mexico As a Solution Architect on the Implementations team, you will have the opportunity to accompany some of the most forward-thinking companies and make a meaningful impact to the industries that they ...Mostrar másÚltima actualización: hace 4 días
- Oferta promocionada
Customer Support Analyst
PepsiCoMexico City Metropolitan Area, Mexico Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents.From leadership to front lines, we're excited about the future and working together to make...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Senior Solution Architect
SailPoint Technologies Holdings, Inc.Ciudad de México, Ciudad de México, Mexico Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice.That’s what people say about SailPoint.
We’re known as the company where everyone wants to work, and we...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Solutions Architect
DatabricksCiudad de México, Ciudad de México, Mexico Location : This role requires candidates to be based in Mexico City, Mexico or Monterrey, Mexico; candidates from other locations will not be considered.
This role will require up to 50% travel in LA...Mostrar másÚltima actualización: hace 13 días
- Oferta promocionada
Technical Architect
SalesforceCiudad de México, Ciudad de México, Mexico Be among the first 25 applicants.To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category : Cus...Mostrar másÚltima actualización: hace 22 días
- Oferta promocionada
Enterprise Architect
LaPiezaCiudad de México, Ciudad de México, Mexico Be among the first 25 applicants.Direct message the job poster from LaPieza.As a Domain Enterprise Architect you will play a pivotal role in shaping the future of our technology.You will bring a ho...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
ServiceNow Administrator / Customer Service Architect – Technical Consultant
KogniVera - LATAMMexico City, Mexico, Mexico Job Title : ServiceNow Administrator / Customer Service Architect – Technical Consultant.Job Type : Remote ( Candidate can speak Spanish and English both).
We are looking for an experienced.Customer S...Mostrar másÚltima actualización: hace 16 días
- Oferta promocionada
Solution Architect (Applications / Apps)
Pacifica ContinentalInterlomas, Estado de México, MexicoTeletrabajo
- Oferta promocionada
Senior Solution Architect
LotusFlare, IncCiudad de México, Mexico LotusFlare employees join and remain at LotusFlare for two simple reasons.First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a...Mostrar másÚltima actualización: hace 1 día