Senior Solution Architect

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

What You will Do :

The Technical Advisor at SailPoint begins by leveraging their experience to build a deep understanding of our SaaS and / or Software solutions. Within a month or two, they are serving as a technical lead on customer engagements and cases where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Senior Solution Architects will have established themselves as both technical and consultative experts within the Professional Services organization, and by the end of their first year, they will have become a trusted advisor to customers, partners, leadership, and to less experienced team members.

Required Responsibilities

• As a trusted advisor, provide strategic direction to customers and implementation partners for a successful Identity Security Program.
• Perform assessments on customer’s current Identity landscape and build out their future identity road map.
• Build out customers’ Identity role-based access control and application onboarding programs.
• Ensure SailPoint best practices are followed throughout the project for successful delivery.
• Advise and provide direction to junior resources on project implementation.
• Provide pros & cons to customers for building custom tools to meet their unique & complex business goals.
• Maintain healthy business relationships with customers and partners.
• Work with other advisory services leads, program managers, and provide recommendations on any needed changes for the program.
• Collaborate with cross-functional teams to understand the product roadmap, limitations, and advise strategic directions to customers.
• Document and present SaaS product adoption gaps.
• Recommend areas for SaaS product consumption improvement.
• Solve complex problems using the product’s Atlas extensibility platform (hands-on implementation work).

Additional Responsibilities (Optional)

Requirements

SailPoint is an equal opportunity employer. We welcome all qualified candidates to apply. For individuals unable to submit an application online due to a disability, contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss accommodations. Note : Unsolicited resumes sent to this email will not be considered.

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