Customer Experience Coordinator

About Us :

J etour (in Chinese : 捷途, romanized : Jié tú) is a Chinese automobile brand launched in 2019 by Chery under its Chery Commercial Vehicles division. It is presented as Chery's affordable brand in the crossover and SUV segment.

The Jetour product lineup is not expected to be smaller than the mid-size segments, offering configuration options for 5, 6, or 7 seats, while providing internal combustion engines, electric vehicles, plug-in hybrids, and possibly hydrogen propulsion systems.

The brand's Chinese name is pronounced "Jietu," which can be translated as "road to victory."

Soueast Motor Corporation , founded in 1995 , is a Chinese company based in Fuzhou , Fujian Province. It is engaged in vehicle manufacturing and has expanded its product range to include sedans, SUVs, and electric vehicles. The company's history is marked by the adoption of advanced technology and the development of its own models, making it a significant player in the Chinese automotive industry.

Purpose :

Responsible for managing the Customer Experience of the Dealer Network performing under the following scope :

• Customer Experience strategy implementation
• Voice of the customer
• Continuous improvement culture
• Change management.
• Sales process standards.
• Customer Care
• Digital sales model projects.

Position Tasks

Experience / Education :