Project Manager / Fieldwork Coordinator

Who are we?

GMO Research & AI offers an online research solution platform that allows access to our multi-panel and multi-country online panel network - Asia Cloud Panel. While we are constantly expanding our reach in Asia and globally, Asia Cloud Panel consists of over 65 million online consumer panelists across 16 APAC countries / markets, ranging from consumers to CEOs.

We are engaging people around the world, to create a resonance of people's voices and the goodwill of companies for better innovation.

The Project Manager works alongside PM team, Business Development team in the region they support as well as their Team Leader to deliver quality studies.

Role and Responsibilities

• Ability to manage 10 projects at any given time
• Manage overall quality by ensuring best practices are followed
• Communicate and escalate any issues or feedback to Shift PM Manager as well the account managers

Project Ownership :

Projects will also be assigned for full ownership. These projects will be “co-owned” by a member of the PM Team that is working on the same Shift hours in order to communicate with the client as well as set up and schedule the first batch of invites.

Review project metrics (IR, Completes, LOI, SCO, QTF)

Analyze if additional invitations or reminders need to be sent in addition to what is already in field to achieve client goals.

Manage overall quality by ensuring best practices are followed

Communicate any project insights to “co-owner”

Monitor Cost Ratio :

Communicate and escalate any issues or feedback to PM Manger as well as Sales Management

Consolidate all actions taken, feedback, direction for “co-owner” and put into project email.

Communicates resolution to PM working in the same shift

Communicates to clients and vendors as applicable

Vendor Management :

Manages vendors supporting Global Projects

Assists in Project Management capability administrative duties as requested

Learns and becomes proficient in advanced Project Management functions

Pre-Screener set up, adjustments, management and proficiency

Use and management of Mega Quota Groups

Understanding and proficiency in using Automatic Sampling

Learns and follows established process

Requirements and Skills

Others :