Implementation Specialist

Implementation Specialist

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

Join our team! A Product Implementation Specialist is a vital component of the customer’s implementation experience. You will be responsible for handling customer contact responsibilities for new firms that implement our products with a focus on successfully installing and testing utilities in the firm’s environment and preparing them for training and implementation. The ideal candidate will leverage technical skills, product and customer workflow expertise to ensure a firm’s successful implementation.

About the Role

In this opportunity as an Implementation Specialist , you will :

• Deliver a Workstation Setup call to firms who purchase a GoFileRoom, Engagement Manager, Guided Assurance and / or 1040SCAN product implementation.
• Run product installations, verify setup components, and ensure one user’s workstation is configured successfully.
• Collaborate with Professional Services Operations and designated workflow team(s) to support project kick-offs and milestones.
• Bring appropriate internal individuals together to resolve issues promptly and appropriately.
• Meet performance objectives established by the Customer Onboarding Manager.

About You

You’re a fit for the role if your background includes :

To apply, please upload your updated resume in English.

Location : CDMX

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation is available. Learn more on how to protect yourself from fraudulent job postings. More information about Thomson Reuters can be found on thomsonreuters.com.

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