Esta oferta de trabajo no está disponible en tu país.
Professional Services Manager
EPIND Epicor IndiaMonterrey, Nuevo León, MexicoHace 12 días
Tipo de contrato
- Teletrabajo
Descripción del trabajoYour Privacy The Professional Services Manager leads and coordinates teams of consultants participating in project teams or client engagements with responsibility for performing implementation tasks and producing quality deliverables. What you will be doing Establish goals and objectives for the consulting teams. Responsible for shaping the vision, strategy and execution of Epicor’s professional services business. Analyze the profitability the risk potential for each engagement and recommend the solution that will satisfy the client while maximizing the profitability and reducing the overall project risk. Monitor and communicate internal expectations on key business metrics such as utilization, revenue generation, responsiveness and communication to clients, client satisfaction (Net Promoter Score), and employee education Address escalations regarding professional services and implementation issues. Work within Epicor to ensure that all professional services operational functions are aligned with company objectives and client needs. Coach and mentor reports in successful delivery of on-time and on-budget projects. Maintain the chargeability of the team. Participate in status meetings at customer sites. Participate in pre-sales presentations, services planning, proposal response, proposal preparation and work planning development. Develop career management plans for each consultant and monitor the plan for completion for each consultant. What you likely bring Ability to present in sales meetings, face to face, or remotely Exellent English communication skills, both verbal and written Effectively communicate with customers, field consultants, executives, and co-workers Strong organizational, project management and time management skills Analyze customer problems and make recommendations for improvement May work at client site from time to time Ability to travel up to 50% What could set you apart 8+ years applicable experience and demonstrated success / knowledge 3+ years managing and developing employees 3+ years of product support or consulting experience preferred Ongoing technical certifications to keep up with industry Bachelor’s degree (or equivalent experience)#LI-MG1 #LI-HYBRID About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness : Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility : Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development : Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support : Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace : Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance : Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility : Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.We are an equal-opportunity employer. Recruiter : Martin Garcia Jr.At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.
#J-18808-Ljbffr
Crear una alerta de empleo para esta búsqueda
Manager Professional • Monterrey, Nuevo León, Mexico
Ofertas relacionadas
Engineering Manager, Managed Services.Be among the first 25 applicants.Engineering Manager, Managed Services.Get AI-powered advice on this job and more exclusive features.Canonical is a leading pro...Mostrar másÚltima actualización: hace más de 30 días
The Professional Services Manager leads and coordinates teams of consultants participating in project teams or client engagements with responsibility for performing implementation tasks and produci...Mostrar másÚltima actualización: hace 11 días
- Oferta promocionada
Engineering Manager, Managed Services
CanonicalMonterrey, Nuevo León, MexicoTeletrabajo
- Oferta promocionada
Professional in Development
Build Group, IncMonterrey, Nuevo León, Mexico We are looking for a detail-oriented Professional in Development to join our team remotely from Monterrey, Mexico, supporting a leading flooring company based in the Bay Area, California.This role ...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
HR Generalist
ConfidencialCiénega de Flores, Nuevo León, Mexico A leading company in the automotive sector is seeking a.Human Resources Generalist (Jr.This role is essential in ensuring compliance with labor regulations and strengthening employee and union rela...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Assembly Trainer
Bobcat CompanySalinas Victoria, Nuevo León, Mexico At Doosan Bobcat, our success is powered by our people.Through our winning culture and one global team working together, we deliver the best products and service to our customers – and make the wor...Mostrar másÚltima actualización: hace 25 días
- Oferta promocionada
Sales & Service Manager
FoodhubMonterrey Metropolitan Area, Mexico Salary & benefits : Competitive, aligned with industry standards, Hybrid.Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry.Our onli...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Professional Services Manager
EpicorMonterrey, Nuevo León, MexicoTeletrabajo
- Oferta promocionada
Financial Analyst
Bobcat CompanySalinas Victoria, Nuevo León, Mexico The Finance Analyst will facilitate the timely communication of Financial results to management by preparation and improvement of a monthly management reporting package.
They will also conduct the i...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Service Delivery Manager
PerficientMonterrey, Nuevo León, Mexico Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Perficient.Why is Perficient the best option?.
Inflection Point by Perficient is a leading global dig...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
Financial Services Manager
BebeefinancialMonterrey, Nuevo León, México About this roleWe are seeking a highly skilled Treasury Specialist to join our team.The successful candidate will be responsible for managing the company's financial transactions and ensuring that ...Mostrar másÚltima actualización: hace 22 horas
- Oferta promocionada
Administration Manager (General Affairs)
LGMGMarín, Nuevo León, Mexico LGMG is a privately-owned subsidiary of the Lingong Machinery Group.Lingong Machinery Group was founded in 1972 and is one of the leading construction machinery groups, officially designated as one...Mostrar másÚltima actualización: hace 24 días
- Oferta promocionada
Employee Relations Specialist
Kia MéxicoPesquería, Nuevo León, Mexico KIA has a long history of making cars, for over 75 years, we have been putting people on the move.We have proudly delivered solutions that help people move from one location to another, connecting ...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Accounting
Amer Technology Co., Ltd.Salinas Victoria, Nuevo León, Mexico Handle daily accounting tasks and input accounting vouchers.Prepare financial statements, assist with annual budgeting and financial analysis.
Ensure company accounts and filings comply with Mexican...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Kan Ban & Replenishment Leader
True ManufacturingCiénega de Flores, Nuevo León, Mexico Full responsibility in establishing and maintaining procedures for ensuring that all production lines receive the necessary materials, components, and supplies to operate efficiently and without in...Mostrar másÚltima actualización: hace 23 días
- Oferta promocionada
Manager, Commodity Management & Sourcing (Professional Services)
CarrierSanta Catarina, Nuevo León, Mexico Manager, Commodity Management & Sourcing (Professional Services).As a Senior Manager, Commodity Management & Sourcing (Professional Services), you will lead strategic sourcing initiatives and suppl...Mostrar másÚltima actualización: hace 16 días
- Oferta promocionada
Manager, Commodity Management & Sourcing - Professional Services
Carrier Global CorporationSanta Catarina, Nuevo León, Mexico Build a career with confidence.Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for ...Mostrar másÚltima actualización: hace 24 días
- Oferta promocionada
Manager, Commodity Management & Sourcing - Professional Services
Carrier Climate Solutions TransportationSanta Catarina, Nuevo León, Mexico As a Strategic Commodity Manager, you will play a key role in driving sourcing excellence and supplier performance across assigned categories.
Your leadership will directly impact operational effici...Mostrar másÚltima actualización: hace 21 días
- Oferta promocionada
Profesor física - Educación Superior - Santiago
SuperProfSantiago, MX En 7 años, Superprof se ha convertido en líder del mercado de enseñanzas privadas en Francia y el mundo.A través de su modelo de negocio, Superprof ofrece una alternativa a otros actores del mercad...Mostrar másÚltima actualización: hace 25 días
- Oferta promocionada
Project Manager Support
Seso Inc.Monterrey, Nuevo León, Mexico At Seso, our Project Managers team ensures a great customer and worker experience throughout the visa processing cycle.They are responsible for achieving and improving Worker-On-Time arrival, and m...Mostrar másÚltima actualización: hace 7 días