Talent Acquisition Lead - Operations

Overview

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Plata is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security.

Job Overview

Coordinate and optimize talent attraction and selection processes for the Operative Sales roles, ensuring timely and efficient staffing aligned. Ensure the proper execution of recruitment processes, effective use of technology platforms, and continuous improvement in both candidate and stakeholder experience.

Responsibilities

• Manage the end-to-end recruitment cycle for assigned positions, ensuring hiring deadlines are met.
• Lead the team of recruiters responsible for Operative Sales roles.
• Project management for area improvements.
• Administer and optimize the use of Greenhouse to ensure effective tracking and visibility across all stages of the hiring process.
• Analyze and report key recruitment performance indicators (KPIs) such as time-to-fill, candidate quality, and source effectiveness.
• Maintain and oversee relationships with job board providers (e.g., OCC, Indeed, Talenteca), including negotiations, evaluations, and improvement proposals.
• Identify opportunities for improvement and implement enhancements to tools like Voximplant, focused on process efficiency and candidate experience.
• Establish clear and timely communication with operational team leaders.
• Participate in weekly follow-up meetings and monthly performance reviews.
• Ensure compliance with internal recruitment policies and documentation quality standards.

Key Stakeholders

Requirements

Core Competencies

Seniority level

Employment type

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