Professional Services Manager

Maintain the chargeability of the team.

• Participate in status meetings at customer sites.
• Participate in pre-sales presentations, services planning, proposal response, proposal preparation and work planning development.
• Develop career management plans for each consultant and monitor the plan for completion for each consultant.
• What you likely bring
• Ability to present in sales meetings, face to face, or remotely
• Exellent English communication skills, both verbal and written
• Effectively communicate with customers, field consultants, executives, and co-workers
• Strong organizational, project management and time management skills
• Analyze customer problems and make recommendations for improvement
• May work at client site from time to time
• Ability to travel up to 50%
• What could set you apart
• 8+ years applicable experience and demonstrated success / knowledge
• 3+ years managing and developing employees
• 3+ years of product support or consulting experience preferred
• Ongoing technical certifications to keep up with industry
• Bachelor's degree (or equivalent experience)#LI-MG1 #LI-HYBRID
• About Epicor
• At Epicor, we're truly a team.

Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP.

We help businesses stay future-ready by connecting people, processes, and technology.

From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters.

Together, Epicor employees are creating a more resilient global supply chain.

• We're Proactive, Proud, Partners.
• Whatever your career journey, we'll help you find the right path.

Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive.

At Epicor, your success is our success.

And that success really matters, because we're the essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

• Competitive Pay & Benefits
• Health and Wellness :
• Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility :
• Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development :
• Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support :
• Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
• Inclusive Workplace :
• Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
• Work-Life Balance :
• Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility :
• Comprehensive support for international relocations and permanent residency processes.
• Equal Opportunities and Accommodations Statement
• Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in.

If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.We are an equal-opportunity employer.

• Recruiter :
• Martin Garcia Jr.At Epicor, we know that success comes from working together.

Everyone has a role to play, and it's the essential partnerships across our company that are crucial to our customers' success and our growth as a business.

We're truly a team.

Working in close partnership, we bring wide-ranging talents together in powerful collaborations.

We think innovatively, share our knowledge generously, and constantly learn from our colleagues.

We're proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other.

Together, we go further and imagine an even brighter future.

#J-

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