Customer Service Experience ( ) Entry Level

Our production platform proudly serves some of the industry's leading companies. As we continue to expand our portfolio of brands and licenses, our Ecommerce Department is seeking a visionary and motivated Customer Service Representative to take the lead and help elevate our Pro Standard brand to new heights.

Respond promptly and professionally to customer inquiries via Zendesk , Meta , and other platforms.

Collaborate with the team to implement enhancements and optimize customer service processes.

Minimum 1 year of experience in customer service or a similar role.

Advanced English – both written and spoken.

Ability to lead problem-solving activities.

Experience using customer service platforms such as Zendesk , Meta , and instant messaging systems.

Knowledge of Zendesk , Meta Business Suite , Microsoft Office Suite , and the ability to learn and master additional tools.

Excellent time management and prioritization skills while handling multiple projects simultaneously.

Job Type : Full-time.

8-hour shifts

~ Monday to Friday / Weekend shift : Thursday to Monday , with Tuesday and Wednesday off.

Workplace : On-site position / Remote for Saturdays and Sundays.