EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a proactive and results-oriented Business Relationships Manager to connect business stakeholders and IT teams, delivering business value through cutting-edge technology solutions like Generative AI.
This position requires understanding organizational needs, identifying areas for improvement, and aligning solutions with strategic goals while fostering effective cross-functional collaboration.
Responsibilities
- Establish effective communication and collaboration as the primary liaison between IT teams and business units
- Cultivate strong relationships with stakeholders to gain insight into challenges, needs, and objectives
- Assess opportunities where IT and emerging technologies, including Generative AI, can deliver organizational value
- Define clear IT requirements based on business opportunities and challenges
- Coordinate with technical teams and stakeholders to create solutions leveraging technologies such as Generative AI
- Facilitate team workshops and meetings to gather input, provide updates, and address concerns
- Evaluate IT initiatives based on measurable business outcomes
- Share regular updates with stakeholders focusing on strategic alignment, impact, and progress
- Stay current with industry trends, including advancements in Generative AI, to recommend innovative, future-driven solutions
- Support processes for change management to ensure smooth adoption of new systems and workflows across the organization
Requirements
Background in requirements analysis, change management, and stakeholder management with a minimum of 9 years in business analysis or comparable rolesKnowledge of insurance processes and operations integrated with expertise in optimizing these workflows using technologyFamiliarity with Generative AI fundamentals, demonstrating the ability to pinpoint use cases that deliver business valueSkills in analytical reasoning combined with strategic thinking to align IT capabilities with organizational goalsUnderstanding of IT systems and processes with the flexibility to translate technical capabilities into business solutionsProficiency in project management for planning, execution, and stakeholder engagementCompetency in communication, negotiation, and interpersonal skills for working effectively with diverse teamsNice to have
Expertise in Guidewire ClaimCenter and PolicyCenter for managing insurance claims or policy administrationBackground in insurance claims and policy administration systems, as well as comparable industry applicationsUnderstanding of industry-specific tools and practices for enhancing operational efficiency through IT solutionsWe offer
International projects with top brandsWork with global teams of highly skilled, diverse peersEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInSeniority level
AssociateEmployment type
Full-timeJob function
Information Technology, Research, and Business DevelopmentIndustries
Software Development, IT Services and IT Consulting, and Insurance#J-18808-Ljbffr