Senior Customer Success Account Manager

Senior Customer Success / Customer Success Coordinator (Digital Advertising / Marketing Clients)

Location : Remote – Mexico (supporting U.Schedule : Monday to Friday | 9 : 00 AM – 6 : 00 PM EST (Tentatively)

Payroll : $23,000 – $26,000 MXN / month + law benefits

Direct Contractor : $27,000 – $32,000 MXN / month net + benefits

Major medical insurance

Direct Contractors

Major medical insurance

Accounting / tax support

We’re seeking an organized and highly detail-oriented Senior Customer Success / Customer Success Coordinator to join our team at Remoto Workforce. In this role, you’ll manage and oversee the full lifecycle of digital advertising campaigns for one of our premium U.based clients in the out-of-home and digital marketing industry.

Note : This is not a sales role. The focus is on client success, campaign management, and ensuring smooth execution of marketing initiatives.

Oversee campaigns from planning, contracting, and execution to reporting and post-campaign analysis.

Collaborate with Teams : Work closely with Sales, Marketing, Product, and Creative teams to meet client objectives and success metrics.

Lead Strategy Sessions : Coordinate and contribute to campaign strategies, proposals, and RFP responses for premium brands.

Reporting & Analysis : Deliver mid- and post-campaign reports with actionable insights and recommendations for clients.

Proven experience as a Customer Success Manager, Account Manager, or similar role supporting marketing / digital advertising clients.

Familiarity with out-of-home and digital advertising campaigns.

Experience working with sales leadership, marketing, product, and creative teams.

Programmatic advertising experience is a plus.

Excellent written and verbal communication in English.

If you’re a motivated Senior Customer Success / Customer Success Coordinator with experience in marketing campaigns and digital advertising, we’d love to connect with you!