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Customer Service Representative with Administrative Support
ScalesourceMXHace más de 30 días
Tipo de contrato
- Teletrabajo
- Quick Apply
Descripción del trabajo2+ years in Customer Service / Office Admin / AR‑AP. Hands‑on QuickBooks Online (invoices, payments, reconciliation). RingCentral / VoIP : queues, transfers, VM, SMS. Disciplined CRM usage (JobNimbus / HubSpot or similar) : clean data, notes & follow‑ups. English B2+ (spoken / written). Spanish fluent / advanced. Full‑time availability in US business hours. Professional remote setup : ≥ 50 Mbps internet, modern PC, (ideally) dual monitors, quality headset. Permit workflows Inventory experience Background in construction, home services, or franchises. Intermediate Google Sheets / Excel. Stable, long‑term role in a growing franchise network. Training on systems and processes; real impact on customer experience. Collaborative, service‑driven culture. Competitive compensation.
Customer Service & Office Administrative Assistant
Location : Remote (Outside US)
Hours : Full‑time, US time zone
Salary : $1,200 USD per month
What You’ll Do
- Handle inbound / outbound calls, email, and SMS via RingCentral; log clean notes in the CRM.
- Pre‑qualify leads, schedule estimates / installs, and send confirmations / reminders.
- Support sales : prepare / follow up on estimates; coordinate with operations and vendors.
- Run light AR / AP in QuickBooks Online : invoices, payments, weekly basic reconciliations.
- Permits : submit, track, close; keep tidy digital records.
- Update orders / contracts
- Produce simple status and metric reports; keep files up to date in Google / Microsoft.
Must‑Haves
Nice to Have
Why Join
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Customer Service Representative • MX
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