Customer Service Specialist

🚀 We’re Hiring : Customer Support Specialists 🌍

We have 2 open positions on our team 👇

👩 💻 Role 1 : English(C1-C2) + Hindi

📍 Location : Dubai

👨 💻 Role 2 : English C1-C2) + Spanish

📍 Location : LATAM (preferably Colombia 🇨🇴 or Mexico 🇲🇽 — Bogotá, Medellín, CDMX, Guadalajara)

✨ What you’ll be doing

• Helping customers via phone, email, chat, or ticketing systems 💬
• Troubleshooting issues and escalating when needed 🛠️
• Managing customer requests in CRM systems 📂
• Collecting feedback to improve service ⭐
• Providing product walkthroughs and assisting with setup 🖥️
• Working closely with technical, sales, and logistics teams 🤝
• Ensuring high standards of customer satisfaction and professionalism 🎯

✅ What we’re looking for

✨ Nice to have : Familiarity with CRM / ticketing tools (Zendesk, Intercom)

📩 Interested or know someone who might be a fit?

DM me or send your CV to dvijaya@b2broker.com

Let’s build a team that puts customers first 💡🙌