Client Account Manager (Branding + Creative Projects)
📍 Remote | Full-Time | Hiring in Mexico, Colombia, Argentina, and South America
About the Role
We’re hiring a Client Account Manager to oversee client projects, manage creative timelines, and ensure successful delivery across branding and marketing campaigns.
You’ll manage client relationships, track progress in Monday.com, and coordinate between clients, designers, editors, and leadership to keep projects moving forward.
Core responsibilities include :
- Managing client accounts and tracking project progress in Monday.com
- Running client onboarding and update calls over Zoom
- Managing timelines, tasks, and deliverables for creative projects
- Coordinating with design, video, and content teams to ensure deadlines are met
- Providing clients with updates, support, and clarity at every stage
- Identifying at-risk accounts and re-engaging them proactively
- Reporting weekly on client wins, issues, and improvement opportunities
What Success Looks Like
Clients feel supported and clear on next stepsProjects are delivered on time and on brandThe creative team has clear direction, priorities, and deadlinesCommunication between teams is proactive and consistentRetention and client satisfaction continue to improveSkills You’ll Need
Project Management : Confident managing timelines, tasks, and deliverables using Monday.com or similar toolsBranding & Marketing : Strong understanding of creative projects like logos, design assets, videos, and social media contentClient Account Management : Skilled in organizing multiple client projects, tracking progress, and ensuring clear communicationCreative Coordination : Able to work closely with designers, video editors, and writers to ensure projects are completed accurately and on timeSystems & Organization : Comfortable building and maintaining structure inside project management toolsCommunication : Excellent English skills — written, spoken, and confident leading client callsProblem Solving : Able to spot issues early, think critically, and find clear, actionable solutionsYou’ll Thrive Here If You
Have 3–5+ years in client account management or project management (branding, creative, or marketing agency experience required)Understand branding, marketing, and creative production workflowsHave managed multiple client projects at once with strong communication and structureAre confident on Zoom and fluent in English (spoken and written)Know how to use Monday.com, Trello, or Asana for project trackingAre comfortable leading creative team members (designers, video editors, writers)Are proactive, detail-oriented, and thrive in a fast-paced, high-standard environmentUse AI tools occasionally to improve organization and efficiency (bonus, not required)Requirements (Please Disqualify Yourself If You)
Have never worked in a branding, creative, or marketing agencyHave no experience managing marketing, design, or video projectsHave only managed a few large accounts and not multiple clients at onceAre not confident leading client calls or presenting on ZoomHave never used project management tools like Monday.com, Asana, or TrelloAre not comfortable leading a creative team or managing deadlinesHave not recently invested in your own learning, certifications, or personal developmentPrefer comfort over challenge or slow-paced environmentsWhy You’ll Love Working With Us
100% remote role with flexible scheduleWork directly with experienced founders and creative leadersPaid access to training, certifications, and mentorshipsFast career growth within a scaling international companyOpportunity to work on high-level branding, marketing, and systems projects that make real impactCompensation & Growth
$2,000–$3,000 CAD per month , based on experiencePaid education and professional developmentVacation pay and paid time offHealth and wellness benefitsTravel opportunities for in-person live events and team trips in the U.S. and CanadaBonus and performance-based growth plan with clear advancement pathApplication Process
Complete the official application form using this link :
https : / / docs.google.com / document / d / 1Xm0QjbUjtIT4Yx9dDPQQWLNT4XegACJjXEBP96ywYvE / edit?usp=sharing
Client Account Manager | Project Management | Client Success | Account Management | Branding Projects | Creative Operations | Marketing Agency | Project Coordination | Team Leadership | Client Relationship Management | Deadline Management | Task Management | Operations Management | Remote Project Manager | Cross-Functional Collaboration | Process Improvement | Strategic Planning | Stakeholder Management | Workflow Optimization | Monday.com | Asana | Trello | Time Management | Client Retention | Reporting & Metrics | Organization | Creative Project Manager | High-Ticket Programs | Client Experience