Client Experience Coordinator - Bilingual...

🌍 Redefining how people live.

At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.

Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles :

• Guests First – Every decision starts with their experience.
• Move Fast – We value speed, momentum, and action.
• Dive In – The magic is always in the details, and we go deep.
• Embrace Change – Change isn’t a disruption; it’s how we grow.
• Keep It Honest – Transparency accelerates progress—and strengthens relationships.

If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.

We’re looking for a Client Experience Coordinator based in Mexico to join our growing Client Experience team and play a key role in enhancing client satisfaction for our US clients. This is an exciting opportunity for a customer-centric, highly organized individual to expand their experience in the real estate and tech industry.

You’ll work at the core of customer support, field operations, and business coordination — resolving guest queries, scheduling internal teams, and ensuring seamless delivery of services across Blueground properties in the world. This is a multi task approach role where you will be managing both inbound / outbound calls and tickets queue.

What You’ll Be Doing

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Benefits