Sales Operations Analyst
Deal Desk Specialist – Revenue Operations
As a Deal Desk Specialist on the Revenue Operations team, you will play a critical role in
supporting the overall business by overseeing deal cycles and offering guidance on
contractual and commercial matters to mitigate risk and ensure compliance with business
standards. You will support scenario modeling and contract execution activities, and
handle day-to-day pricing and business requests from the sales organization.
This position is ideal for a detail-oriented professional with strong interpersonal skills,
eager to gain a deep understanding of the business and contribute to high-visibility
accounts and deals.
Responsibilities
1. Deal Structuring and Pricing Support
- Assist sales teams in structuring deals, ensuring alignment with company policies
and profitability goals
Provide guidance on pricing strategies, discounting, and contract termsReview and approve commercial proposals, ensuring alignment with internalpolicies and controls
Review and approve non-standard deal terms and pricing exceptions2. Cross-Functional Collaboration
Coordinate with Finance, Legal, Sales, and Operations to streamline dealprocesses and ensure compliance with internal policies and controls
Facilitate communication between departments to expedite deal approvals.3. Process Improvement and Documentation
Develop and maintain documentation for deal processes and policiesImplement system enhancements (e.g., CPQ, Salesforce) to enhance efficiencyIdentify areas for process improvement and drive initiatives to optimize deal closingactivities
4. Data Analysis and Reporting
Analyze deal metrics to assess performance and identify trendsProvide insights to support strategic decision-makingMonitor key performance indicators (KPIs) such as deal velocity and win rates5. Training and Support
Educate sales teams on deal desk processes and best practicesOffer support during deal negotiations and approvals, particularly during end ofquarter
Act as a resource for questions related to deal structuring and complianceThese responsibilities ensure that the Deal Desk function effectively supports the sales
organization, enhances operational efficiency, and contributes to the company's revenue
growth.
Requirements
3+ years of experience in a Deal Desk, Revenue Operations, Sales Operations, orrelated function, preferably in a SaaS or technology-driven environment
Bachelor’s degree in Business Administration, Finance, Economics, or a relatedfield (or equivalent practical experience)
Proven ability to analyze complex commercial terms and structure deals thatbalance customer needs with internal policies and business goals
Strong understanding of contract management, pricing models, and revenuerecognition principles
Familiarity with CRM and CPQ systems, especially Salesforce and LinksquaresExcellent analytical and problem-solving skills with a data-driven mindsetHigh level of business acumen, with the ability to support strategic deal-makingand assess risk
Exceptional attention to detail and organizational skills; able to manage multiplepriorities under tight deadlines
Strong verbal and written communication skills; comfortable interacting withcross-functional stakeholders including Legal, Finance, and Sales leadership
Comfortable working in a fast-paced, ambiguous, and evolving environment, witha proactive and solution-oriented approach