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Technical Support Specialist

Technical Support Specialist

beBeeIndustrialDoorGuadalajara, Jalisco, Mexico
Hace 22 horas
Descripción del trabajo

About the Role : ">

  • We are seeking an Industrial Door Specialist with prior mechanical experience to provide technical support for our industrial door solutions.
  • This is a site-based role in Guadalajara requiring up to 50% travel to customer locations for installations, assessments and repairs.

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Key Responsibilities :

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  • Interfacing with customers via phone and email for troubleshooting and product functionality
  • Documenting data obtained during all technical service activities
  • ">

    Requirements and Qualifications :

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  • Certification in mechanical or electrical systems or equivalent work experience
  • Three+ years of experience in a technical support role, preferably in a manufacturing setting
  • Working knowledge of / experience with mechanics, electrical panels, VFD drives, PLCs and industrial controls
  • ">

    Additional Information

    Please note that this job requires on-site work at customer locations. The ideal candidate will have strong technical skills and be able to work effectively in a fast-paced environment.

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