Support Specialist

We are seeking a diligent and customer-focused professional to join our team as a Support Specialist.This role involves interacting with clients via various communication channels, resolving their issues efficiently, and providing them with accurate information about our products and services.Key ResponsibilitiesCommunicate effectively with clients through phone, email, and chat platforms.Provide detailed responses to queries related to product features, pricing, and availability.Collaborate with internal departments to ensure seamless service delivery.Maintain accurate records on multiple systems.RequirementsExcellent English language skills.A minimum of one year's experience in a similar role.Superb verbal, written, and interpersonal skills.Ability to multitask and prioritize tasks effectively.