Senior Controls Analyst

We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We are currently seeking an experienced professional to join our team in the role Senior Analyst Pricing

The responsibility of this role would be to own and manage enterprise reference data maintenance for various asset classes in the department (Fixed Income, Equities, Derivatives & FX Business (Pricing). The responsibilities also include the management of market data feeds both end of day as well as real time data from third party vendors, as well as update internal data tasks to support both external and internal data on HSBC systems for the above-mentioned products.

The Data Ops Pricing team will own the tasks mentioned above and will be responsible for the input, amendment and maintenance of products and rates. Information is sourced from external 3rd party applications and databases such as Bloomberg and Reuters and these are in turn updated in the necessary product applications.

The staff will be involved in maintaining the Instrument Reference data & responsible to support the existing BAU process and would be responsible for end-to-end understanding of the process / systems vs impact and to develop / recommend / follow robust controls. He / she would also be responsible to investigate / analyze any queries and respond accordingly, which would help achieving productivity & quality levels are achieved to maximize customer delight.

To ensure that all work is delivered within agreed timeframes and meets the required high-quality standard.

To deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness, and professionalism.

Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.

To maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

Operations Management (Pricing Data of various investment products - Essential)

To ensure that the validity and accuracy of each data records on Back-office systems are verified.

Act as a single point of contact for all information needed by various teams across Data Ops Pricing, onshore business management functions, etc.

Perform effective analysis on the projects assigned. Identify areas of opportunity within different processes and recommend / build effective controls.

Effective vendor management & all vendor issues on the data are resolved on a timely basis.

Prepare up to date reports & presentations for senior management meetings.

Lead by example through service excellence and driving quality initiatives for improved Customer Satisfaction.

On-going monitoring and review of workflow and priorities are in accordance with procedures.

Effective communication with peers in terms of best practice sharing to ensure that optimum use of resource is made across the sections and that a robust cross training plan is in place to multi skill operation teams.

Implement effective customer feedback mechanisms and monitoring 'Service & Quality' of the section to ensure high Customer Service Standards.

Appropriate measures are taken to improve quality and prevent reoccurrence.

Audit & Control

The maintenance of a high level of internal control is essential to minimizing Financial and Operational risks and maximize process security.

To continually reassess the operational risks inherent in the business taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Internal Controls

Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.

Evidence of excellent prioritizing, planning, and organizing skills.

Ability to comprehend and minimize operational risks including wide understanding of audit controls and compliance requirements.

Exposure to projects and an understanding of process mapping and process re-engineering.

MS Excel

Operational Risk Controls

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• Issued By HSBC Electronic Data Process Mexico Private LTD