Senior Quality Analyst

Description

Senior Software Quality Analyst (100% remote)

⸻About the Role

Are you ready to make a meaningful impact at a fast-growing tech company transforming how residents interact with their homes?

At Zego, a Global Payments company, we’re seeking a Senior Software Quality Analyst to champion quality across our flagship Resident Experience platform—an application used by thousands daily. You’ll join an agile, collaborative team where your insights directly shape the user experience and your work drives real-world impact. This role isn’t just about running tests—it’s about curiosity, collaboration, and a drive to understand why something failed, not just that it did. If you thrive on finding root causes, working across teams, and ensuring excellence from web to mobile, this is your seat at the table.

⸻What You’ll Do

• Lead end-to-end testing across mobile and web platforms, ensuring every release is stable, performant, and user-ready.
• Author, maintain, and execute comprehensive test cases and test documentation that capture real user scenarios.
• Perform functional, regression, smoke, and exploratory testing using both manual and automated strategies.
• Execute automated test suites (created by SDETs) through Jenkins or equivalent CI / CD pipelines.
• Investigate and debug issues to identify root causes and collaborate with developers to drive timely resolutions.
• Validate across platforms using BrowserStack or equivalent cross-browser / device testing tools.
• Use SQL queries to validate data integrity, verify back-end processes, and support defect investigations.
• Collaborate closely with developers, product managers, and designers to ensure quality is built in from the start.
• Drive continuous improvement by proposing process enhancements, improving test coverage, and advocating for smarter testing strategies.
• Mentor junior QA engineers and contribute to our internal quality community of practice.

⸻Required Skills & Experience

⸻About You

⸻Why Zego

We’re a mission-driven team that values craftsmanship, creativity, and growth. If you’re ready to elevate your career in a place where quality is respected, innovation is encouraged, and your impact is visible, we’d love to hear from you.

Details

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