Cross Border Carriers Procurement And Operations Manager

Company DescriptionAt TA Services, we don't just move freight – we move business forward.

Since 1986, we've been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.What sets us apart?

Our people At TA, culture isn't an afterthought – it's a competitive advantage.

We're intentional about building a workplace where you're supported, challenged, and equipped to grow.

From day one, you'll get the tools, training, and trust to unlock your full potential.We believe when the right people live the right values, there's no limit to what we can achieve.

If you're driven, collaborative, and ready to win, you'll fit right in.Here's What Drives UsPeople First – We lead with care, connection, and respect.Service – Our customers, carrier partners, and team members deserve nothing less than excellence.Safety – Built into every move we make.Results – High standards.

Real outcomes.Innovation – We push boundaries and never settle.Sound like the kind of team you want to be part of?

Let's take a closer look at the role.Job DescriptionThe Cross Border Carriers Procurement and Operations Manager is responsible for procuring Mexico-U.S. carriers on all the 33 crossing points in this border, as well as overseeing the day-to-day management of all of these carriers.

The primary goal of this position is to ensure we have one SME point of contact for carriers that provide cross border drayage between these two countries.ShiftMonday through Friday, 8 : 00 AM to 5 : 00 PM, On-call availability required due to the 24 / 7 nature of logisticsOccasional weekend or travel commitments may be necessaryKey ResponsibilitiesSecure a minimum of ten qualified carrier options per U.S.–Mexico border crossing point (33 in total).

Conduct audits and physical visits to ensure compliance with TA service levels and certifications (CTPAT, OEA, Transporte Limpio).

Oversee daily operations, manage capacity and rate sheets for each carrier, and ensure efficient carrier allocation across the TA customer base.Monitor tolls, crossing times, and resource usage to maintain the most competitive and efficient pricing structures.

Continuously negotiate and adjust rates as needed.Maintain positive relationships with carriers to ensure timely payment and responsiveness.

Uphold high standards of customer satisfaction through reliable, quality service.Ensure adherence to customs compliance (CTPAT, OEA), manage safety audits, and deliver transparent reporting (e.g., average wait times, border closures, system outages).

Work EnvironmentOffice-based with occasional visits to carrier, customer, or government facilitiesFast-paced, logistics-driven setting requiring constant coordination and communicationTechnology-enabled environment with use of transportation management systems and real-time data toolsQualificationsEducation : Bachelor's degree in business, supply chain management, logistics, or a related field is preferred.Experience3+ years in cross-border logistics, carrier procurement, or transportation operationsAt least 1 year of experience in project or operations management preferredStrong understanding of U.S. and Mexico customs processes, CTPAT / OEA certification, and safe carrier practicesProficient in McLeod, TMS, WMS, YMS, Microsoft Office (especially Excel), and logistics tracking toolsFamiliarity with U.S. and Mexican DOT requirements and border tolling systemsPersonality TraitsFully bilingual (Spanish & English) — verbal and writtenStrong leadership and communication skillsHighly organized and detail-orientedSkilled in negotiation, problem-solving, and carrier relationship managementAdaptable, resourceful, and responsive under pressureAdditional InformationPay / Benefits / PerksCompetitive SalaryAccrue up to five days PTO in first year.

Two-weeks vacation, plus one week PTO accrue on first anniversary.Medical, Dental, Vision, Life Insurance, DisabilityOther benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance ProgramAll your information will be kept confidential according to EEO guidelines.