S2P Operations Expert

Operational Excellence in S2P

About Astellas : Astellas' Vision

Astellas is a company that believes in exceptional relationships with its employees, leading to exceptional business results. The company's ethos is centered around creating a brighter future for patients worldwide.

Our Global Capability Centres (GCCs) are strategically located sites that enable us to access talent across various functions and co-locate core capabilities.

The GCCs enhance operational efficiency, resilience, and innovation potential, allowing for timely responses to changing business demands.

This role is part of our S2P Operational team, focusing on Travel & Expense within the Americas region. We strive for operational excellence, controls, and compliance while contributing to the global S2P continuous improvement agenda.

Key Responsibilities :

• Operational SME : A subject matter expert for regional sub-process operations.
• Communication : Interpreting user experience and converting it into impactful improvements.
• System Knowledge : Proficient in Concur, Ariba, SAP S4, and Service Now.
• Flexible Mindset : Contributing to all operational areas of Source to Pay where required.
• Agile : Participating in agile deployment initiatives and prioritized operational initiatives.
• User Experience : Maintaining customer feedback loops and translating feedback into tangible improvements.
• External Insights : Leveraging external networks to continuously reference and validate Astellas performance.
• Cross-Functional Collaboration : Collaborating across Procurement, Finance, Ethics Compliance, IT, Tax, and relevant business users.
• Continuous Improvement : Driving efficiency through automation, AI-driven purchasing experiences, and seamless workflows.
• Operational Performance : Enabling best-in-class transactional performance and high BPO service quality.
• Customer Service Focus : Providing strong customer service focus when discussing S2P operational processes.

Required Qualifications :

A Bachelor's degree, 5+ years' experience in similar roles, fluent written and spoken business English and Spanish, and excellent organizational skills.