Customer Engagement Specialist

About the Role

We are seeking a highly skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication skills, a proactive approach to solving issues and the ability to convert customers into passionate advocates.

Key Responsibilities

• Communicate with customers via phone, email and chat to provide prompt and knowledgeable responses to their queries.
• Work collaboratively with internal departments to ensure customer needs are met and exceeded.
• Provide accurate information about products, pricing and availability to customers.
• Data entry in various platforms to maintain accurate records.

What We Offer

Requirements