As a key liaison between customers and our organization, this role plays a vital part in ensuring customer satisfaction.ResponsibilitiesEstablish effective communication with customers through various channels including phone, email, and digital platforms.Provide accurate and informative responses to customer inquiries about products, pricing, and availability.Collaborate with internal teams to deliver exceptional customer service.Maintain and update customer information in digital systems.QualificationsAt least 1-3 years of experience in a similar role.Excellent verbal and written communication skills, with a strong focus on empathy and problem-solving.Ability to multitask and prioritize tasks efficiently, while maintaining a high level of accuracy.BenefitsOpportunities for professional growth and development.A collaborative and dynamic work environment.
Customer Specialist • Querétaro, México