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Loan Servicing Specialist
nuDeskMexico City, MexicoHace 6 días
Descripción del trabajo3+ years in loan servicing, collections, or credit operations. Strong grasp of delinquency management and loan monitoring. Customer-focused with excellent communication skills. Organized, analytical, and tech-savvy (CRM / loan servicing systems experience a plus). Team player with adaptability in a mission-driven environment. Competitive monthly salary. Annual bonus (15% of salary) 30-day aguinaldo, 25% vacation premium, grocery vouchers, private insurance, IMSS Work Mon–Fri, 8 a.m.–5 p.m. (U.S. holiday schedule, triple pay on Mexican holidays!)
At nuDesk , we connect top bilingual talent in Mexico with leading global companies. Today, we’re looking for a Loan Servicing Specialist to join the team of a renowned U.S. bank, making a real impact.
What you’ll do
- Monitor and service a loan portfolio, ensuring payments are on track and identifying potential issues early.
- Support borrowers with empathy while managing repayment requirements.
- Handle early-stage delinquency, workouts, and modifications.
- Collaborate with credit and portfolio management teams to keep everything running smoothly.
- Contribute to process improvements and tech integrations to make servicing more efficient.
What we’re looking for
Why join
Location : On-site at the nuDesk office in Mexico
Suppose you’re passionate about financial services and want to contribute to meaningful lending. In that case, this is your chance to grow with a respected U.S. bank while enjoying the benefits of a top-tier local employer.
Apply now and let’s shape the future of finance together!
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Specialist • Mexico City, Mexico
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