HR Operations Leader...

Job Title : Human Resources ManagerRole Summary : As a senior-level HR professional, you will lead the day-to-day operational activities of our HR Operations team. You will delegate effectively to specialist resources and ensure optimal operational capability.Key Responsibilities : Act as focal point for service level agreement management key performance indicators reporting and escalation point for problem resolutionChampion service delivery best practices manage operational and performance reviews and processes in line with Service Delivery governance guidanceCreate an environment to achieve high levels of team and employee motivation and satisfaction through effective team communicationsManage staffing requirements interviews and hiringRequirements : Years of Experience : 12 – 14 yearsUniversity Management Degree in HR specializationProject management experience preferredTechnical Skills : Proficiency in MS Office Excel i.e. pivot tables vlookup and PowerpointSoft Skills : Strong written and verbal communications skills at all levels internal and externalGood negotiation and conflict management skills ability to assess issues define causes and prioritize / execute solutions using problem solving and analytical skills