SAP Basis

RESPONSIBILITIES :

• Install, Configure, Manage and Support SAP S / 4 HANA 2020, 1909, 1809, 1709, 1610, 1511, 1503, ERP6.0 EHP, Process Orchestrator, BW, BPC, NetWeaver FIORI / Gateway, Solution Manager, Web Dispatcher, Content Server, Adobe Document Services, Business Objects and Java Based NetWeaver Products like Enterprise Portal.
• Install, configure and Monitor HANA, Oracle, DB2, Sybase and MSSQL Database.
• SAP System Copies execution.
• Administer, manage and support SAP clients.
• Day-to-Day system monitoring of a 3 tier SAP landscape.
• Document Standards, Systems Architecture, runbooks and monitoring Infrastructure.
• Support of project tasks under project deadlines.
• Provide support (e.g., break / fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to associates or third parties in order to maintain their productivity level.
• Work very closely with other project consultants (Project Management, Functional, Security, Development, Automation).
• Support in SAP Cloud Platform, Cloud Connector, Cloud SSO.
• Support with AWS, Azure Hyperscalers.
• Responsible for the setup and maintenance of customer systems.
• Works on Incidents, Requests, Changes, and Problem Management.
• Monitoring system availability and performance, application and database.
• Major incidents and escalations management.
• Problem Resolutions and initial Incident Reports.
• Standard Operations Procedure documentation creation, update and maintenance.
• Perform backup and recovery using database tools.
• Application Patching and Upgrades.
• Database Administration.
• Apply corrective actions from incidents priority 1.
• Quarterly Health checks reports creation.
• Enhance monitoring based on repetitive events and provide permanent solutions.
• Knowledge based articles creation and continuous updates to ensure consistency and quality.
• Internal communication during Priority 1 and Priority 2 incidents.
• Weekly / Biweekly meetings with AM and Technical Leaders.
• Monthly SAP Security review on the landscape and when applies to provide guidance to customer.
• Monthly SAP Early Watch Analysis.
• System Performance Tunning.

QUALIFICATIONS :

Technical / Professional Skills :

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