LATAM Client Service-Investor Services, Vice President

Who we are looking for

Based in Mexico DF, you will be joining the LATAM Client Service team proficient in English and Spanish, building and maintaining strong relationships with internal / external clients and collaborating with teams to identify, analyze and proactively resolve issues. You will need to identify and participate in process improvement and project related efforts. You will ensure procedures are up to date highlighting best practices and liaise with teams on internal and external audits. Additionally, prepare periodic reporting for internal / external, identify and report risk issues, breaches, and suspicious activities.

Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available.

• English and Spanish are mandatory. This position requires working during Holidays and staggered shifts to accommodate LATAM hours of operation

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

What we value

Education & Preferred Qualifications

Additional requirements

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential

Inclusion, Diversity and Social Responsibility.We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

End Date : October 27, 2025

For further information, and to apply, please visit our website via the “Apply” button below.

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