Information Technology Support Specialist

Direct message the job poster from Sonatafy Technology | Nearshore Software Development

Talent Acquisition Team Lead @ Sonatafy | Technical Recruiting, HR

Location : Preferred Tijuana, B.C. Mexico (Open to Remote)

Sonatafy Technology, headquartered in Scottsdale, Arizona, is an award-winning nearshore software development company with a strong reputation. They have a dedicated in-house team of engineers, offering end-to-end software solutions and supporting client development staff augmentation. Catering to companies of all sizes and industries, including some of the world's largest brands, Sonatafy Technology is a trusted provider of nearshore enterprise-level cloud and mobile application software development services.

About the Role

We are seeking a skilled and motivated Junior Systems Administrator to join Sonatafy full-time. This role focuses on administering the IT department’s operations and systems, with additional responsibility for providing support when needed. You will be responsible for managing onboarding / offboarding, hardware and software assets, MDM, user accounts, and SaaS platforms that keep our distributed teams productive.

The ideal candidate is proactive, detail-oriented, and organized, with a solid IT foundation and the ability to balance administration tasks with occasional hands-on support in a remote-first environment.

Key Responsibilities

• Manage onboarding and offboarding processes for remote contractors and employees.
• Procure and ship hardware to remote team members (primarily in Mexico and LATAM).
• Maintain asset management systems for hardware and software inventory.
• Administer MDM tools (Scalefusion) for device setup, compliance, and monitoring.
• Set up and maintain user accounts, profiles, and permissions across platforms.
• Support domain administration, including DNS and email account management.
• Provide troubleshooting and technical support for hardware, software, and connectivity issues in remote environments.

Systems and Platform Administration

Requirements

If you have reached this point and feel you are our ideal candidate, it’s time for you to apply! To apply, please submit your resume in English.

Recruitment Scam Notice :

Sonatafy recruitment communications will only come from @sonatafy.com email addresses. We do not request fees, sensitive financial information, or conduct hiring solely through online forms without interviews. If you receive a suspicious message, contact us at careers@sonatafy.com .

Details

Referrals increase your chances of interviewing at Sonatafy Technology | Nearshore Software Development by 2x

#J-18808-Ljbffr