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Hr Business Partner, People Experience And Technology (Pxt) - Hr

Hr Business Partner, People Experience And Technology (Pxt) - Hr

AmazonMexico
Hace 3 días
Tipo de contrato
  • Teletrabajo
Descripción del trabajo

HR Process Optimization Specialist

Ayer

We are looking for a Process Optimization Consultant at Dreamport

Dreamport is an online platform that allows anyone - despite their location or experience - to learn and earn as an Independent Travel Manager on a freelance basis. Dreamport is a part of Trevolution, the Dyninno Group travel division.

As the HR Process Optimization Specialist you will be responsible for optimizing the freelancer journey, improving retention, and ensuring a seamless onboarding and training experience. This role involves developing alternative career paths, refining HR processes, and implementing change initiatives that align with business goals.

Responsibilities :

  • Optimize the agent journey to improve retention, eNPS, and LTV.
  • Develop alternative career paths and onboarding processes for freelancers.
  • Analyze retention trends and execute action plans.
  • Enhance training and nesting processes with the Training department.
  • Improve HR processes to reduce time-to-hire, cost of acquisition, and time-to-sell.
  • Propose solutions for team formation to maximize GP and tenure.
  • Document change management activities and provide regular progress reports.
  • Collect feedback from business leaders and freelancers for process improvements.
  • Oversee implementation of HR changes, ensuring adherence to budgets and timelines.
  • Monitor and evaluate HR initiatives, making adjustments as needed.

Requirements :

  • Experience in HR, Change Management, or Workforce Optimization.
  • Strong background in HR process improvement, retention strategies, and freelancer engagement.
  • Experience in training, onboarding, and C&B policy development.
  • Strong project management skills with a data-driven HR approach.
  • With us you will :

  • Be a part of a top-tier team, work on projects that reach millions worldwide, and create complex in-house products and solutions.
  • Learn and exchange ideas in lectures and workshops led by colleagues and team leads.
  • Why Join Us?

    We thrive in a dynamic global culture where collaboration and a competitive, sales-focused mindset are key, always empowering our team to seize learning and growth opportunities.

    Human Resources Operations

    Why Compucom?

    Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

    Job Summary

    The HR Operations Partner II – Mexico plays a critical role in delivering HR operational excellence for employees across Mexico while also supporting broader HR services throughout North America. This role is accountable for the effective execution of core HR operational processes—including onboarding, background checks, training compliance, and HR data management—while delivering responsive and professional employee support through regional HR service channels. Serving as the primary point of contact for local HR operations, the incumbent ensures compliance with national labor regulations, promotes consistency in process execution, and maintains alignment with regional and global HR standards. This position reports directly to the Senior HR Operations Manager, North America, and follows a hybrid work model (2 days per week in office)

    Duties and Responsibilities

    HR Operations – Mexico

  • Manage the full onboarding process, including pre-employment documentation, start date coordination, and new hire orientation facilitation.
  • Oversee background checks and employee status changes (e.g., intern-to-employee conversions) to ensure accuracy, confidentiality, and compliance.
  • Maintain and safeguard employee physical files in accordance with local labor laws and audit standards.
  • Monitor mandatory training compliance and collaborate with vendors and internal committees to ensure adherence to local regulations.
  • Serve as the primary contact for HR-related inquiries via the myHR Mexico inbox, providing timely and policy-aligned resolutions.
  • Coordinate local committee activities, engagement events, and wellness initiatives, ensuring proper documentation and participation.
  • Act as the Mexico HR Operations SME, advising on local regulatory requirements and ensuring alignment with regional and global HR processes.
  • HR Operations Support – North America

  • Provide Tier 1 HR support via the myHR North America phone line, addressing inquiries from employees in the U.S. and Canada.
  • Support HR documentation, data audits, and reporting to maintain compliance and operational accuracy across the region.
  • Identify and recommend process improvements to enhance efficiency and service delivery within HR Operations.
  • Collaborate and share best practices with HR Operations partners across regions to promote process consistency.
  • Participate in special projects and initiatives as assigned to support evolving departmental and organizational needs.
  • Basic Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 3–5 years of HR experience, preferably within a shared service or regional HR operations environment, supporting Mexico and / or North America.
  • Experience managing key HR operational processes such as onboarding, background checks, data maintenance, and compliance tracking.
  • Strong knowledge of Mexican labor legislation and HR operational requirements (e.g., employee files, contracts, and training compliance).
  • Familiarity with North American HR practices, with the ability to provide support and guidance aligned to U.S. and Canada HR policies and procedures.
  • Experience with HRIS platforms and proficiency in Microsoft Office Suite; Workday experience strongly preferred.
  • High attention to detail and analytical skills, including the ability to manage data integrity, generate reports, and identify trends or process improvement opportunities.
  • Excellent communication and interpersonal skills, with the ability to deliver clear, service-oriented support to employees and stakeholders.
  • Proven ability to manage sensitive and confidential information with professionalism, discretion, and sound judgment.
  • Ability to handle multiple priorities and deadlines in a fast-paced, dynamic environment while maintaining accuracy and service quality.
  • Fluency in English and Spanish, both written and verbal, is required.
  • We offer

  • Major Medical Expense Plan
  • Life insurance
  • Saving fund : 10% of your base salary
  • Christmas bonus averaging 30 days' pay for every year
  • Grocery & Restaurant vouchers
  • CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of employees so classified. Other duties may be assigned. Regular attendance and timely appearance are essential for the completion of this work. Job Descriptions are subject to change at any time.

    Human Resources Analyst

    Hoy

    China Three Gorges Latam , leading global renewable energy company, is seeking an Human Resources Analyst to join our growing multicultural team based in Mexico City. We invest, develop and operate renewable energy projects across Latam.

    JOB DUTIES AND RESPONSIBILITIES

    The Human Resources Analyst will support the daily operations of the Administration department and HR team, assisting with recruitment, employee records, payroll coordination, and HR administrative tasks. The role contributes to ensuring legal compliance, smooth internal processes, and positive employee experience across the organization.

    HR Administration & Legal Compliance

  • Assist with hiring, onboarding, and termination processes according to company policies and local labor laws.
  • Maintain and update employee records, both physical and digital (SAP SuccessFactors).
  • Provide support for visa and relocation processes for expatriate employees when required.
  • Recruitment & Onboarding

  • Assist in posting job openings, screening resumes, scheduling interviews, and communicating with candidates.
  • Coordinate induction sessions and ensure completion of onboarding checklists and medical screenings.
  • Update and maintain the organizational structure and job descriptions when required.
  • Payroll & Benefits Support

  • Collect and review payroll inputs (absences, bonuses, allowances, overtime, etc.) for monthly processing.
  • Provide employees with payroll-related certificates or information when requested.
  • Employee Support

  • Support internal communication of HR updates, policies, and events.
  • Assist expatriate staff with HR-related matters during their onboarding and stay.
  • Training & Development

  • Assist in organizing training sessions, maintaining attendance records, and tracking completion.
  • Help prepare basic training materials or presentations when needed.
  • Requirements :

  • Bachelor degree in Administration, Psychology or related.
  • 1-4 years of professional experience
  • Strong organizational and time management skills
  • Major Medical and life Insurance
  • Free Parking Space
  • 30 day Christmas Bonus
  • 15 days vacation from first year
  • Human Resources Manager

    Ayer

    The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.

    Qualifications

  • Bachelor's degree or relevant experience
  • 5+ years' experience in Human Resources at least
  • Strong organizational, critical thinking and communications skills
  • Experience as a Human Resources Manager in a production plant
  • Experience managing teams of over 1500 people
  • Experience with unions
  • Responsibilities

  • Turnover, work environment, engagement, planning of schedules, overtime, etc.
  • Skills :
  • Planning
  • Improvement initiatives
  • Results-oriented
  • Advanced English
  • Human Resources Manager

    Ayer

    Why XTransfer?

  • World's Leading & China's No.1 B2B Cross-Border Trade Payment Platform
  • Hybrid Work with flexible and supportive culture
  • Fast Career Growth in a booming fintech industry
  • Job Responsibilities :

    Recruitment (approx. 60%)

  • Manage end-to-end recruitment for XTransfer's team in Mexico, covering positions in Sales, Marketing, Financial Institution Business Development, etc.
  • Execute multi-channel sourcing, interview scheduling, salary negotiation, and offer processes to enhance candidate experience.
  • Maintain a talent pool and collaborate closely with business departments to meet hiring needs promptly.
  • HR Operations (approx. 40%)

  • Manage employee onboarding, offboarding, and record maintenance.
  • Handle daily employee inquiries and assist with daily HR operations, including compensation & benefits and employee activities.
  • Qualifications :

  • Proficiency in Chinese is a must, Fluent in Spanish and English is a plus
  • 2+ years of HR experience with solid, independent recruitment experience; familiarity with local Mexican hiring channels and labor laws is essential.
  • Prior experience in the technology or financial industry is preferred
  • Human Resources Specialist

    A leading global logistics company is requesting :

  • Budget review.
  • Monitor staffing requirements (QSHE, Medical, Operations) based on the budget.
  • Manage staffing forecasts, supplies, and requirements.
  • Ensure quality controls in Human Resources (files, regulations, payments).
  • Manage severe administrative leaves.
  • Manage vendors that provide services to Human Resources.
  • Develop and implement Organizational Development tools to improve organizational culture.
  • Develop and standardize processes.
  • Develop staff turnover strategies.
  • Review payroll costs vs. budget (weekly and biweekly).
  • Develop staff turnover strategies.
  • Evaluate and provide suggestions for Human Resources policies and plans.
  • Manage talent development within the company by identifying high-potential profiles and promoting their internal training and promotion.
  • Apply a matrix of sanctions and / or consequences (implementation of reports, sanctions, commitment letters, contract termination).
  • Manage replacement processes and internal movements.
  • Job Description
  • Completed Bachelor\'s Degree in Psychology, Pedagogy, LAE, etc.
  • Minimum 4 years of experience in the position.
  • Type of company where experience is desired : Logistics / Manufacturing.
  • Special courses or certifications. Desirable : Internal Auditor, ISO 9001, ISO 14001, ISO 45001, SMETA
  • #J-18808-Ljbffr

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