▷ (Aplica ya) Systems Installation and Maintenance Specialist...

Job Description

As a Systems Installation and Maintenance Specialist, you will be responsible for ensuring the optimal operation of Parking and People Access Systems.

• Implement systems in accordance with industry standards to deliver exceptional customer service.
• Provide on-site and remote maintenance services to troubleshoot and resolve system issues.
• Conduct customer training sessions to ensure key users are equipped with necessary skills.
• Analyze customer needs for modernization or extension projects and provide tailored solutions.
• Collaborate with IT teams to integrate third-party applications and enhance overall system performance.
• Support sales and spare parts operations to drive business growth.
• Develop knowledge transfer strategies to optimize collaboration with global technical support teams.
• Compile project documentation and conduct customer feedback interviews to inform process improvements.

To succeed in this role, you should possess strong technical skills and excellent communication abilities. A background in hardware and software installation, maintenance, and troubleshooting is essential. Additionally, experience in customer-facing roles and teamwork will be beneficial in delivering exceptional results.