The role of a customer service representative is to deliver exceptional experiences and proactively resolve issues.
- Key responsibilities include communicating with customers via various channels, providing knowledgeable answers to questions about products, pricing, and availability.
- Collaborating with internal departments to meet customer needs and resolve inquiries efficiently.
- Entering data in various platforms to ensure seamless operations.
Required qualifications include
At least 1-3 years of relevant work experience.Excellent phone etiquette, verbal, written, and interpersonal skills.Ability to multitask, organize, and prioritize work effectively.This role offers opportunities for growth and development in a dynamic environment.
We are looking for individuals who can provide exceptional customer service and support our team's efforts to deliver outstanding results.