Customer Experience Ambassador

As a key player in our customer-facing team, you will be responsible for delivering exceptional service to our customers via various communication channels.ResponsibilitiesEngage with customers through phone, email and chat, providing timely and accurate solutions to their queries.Utilize your product knowledge to address questions on pricing, availability and other related topics.Collaborate closely with internal departments to ensure seamless customer experience.Effectively manage data entry across multiple platforms.QualificationsA minimum of 1-3 years' experience in a relevant customer-facing role.Excellent verbal and written communication skills, with the ability to adapt to diverse situations.Proven ability to multitask, prioritize and organize work efficiently.