Customer Service Ambassador [Urgente]...

Customer Service Representative Job Description

We are looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our clients, resolving their issues in a timely and professional manner.

Job Requirements :

• Advanced English communication skills
• Proven Customer Support experience or experience as Client Service Representative
• Able to appreciate the customers' perspective showing empathy
• Active listening to fully engage the customer with their concerns
• Ability to multi-task
• Computer and online navigational ability to multi-task during customer interactions with multiple systems and resources
• Understand policies and procedures and communicate them professionally to the customer
• Acknowledging and resolving customer complaints / concerns
• Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints, issues and questions
• Resolve customers' concerns and answer customers' questions to your best ability

Qualifications :

Benefits :

We offer competitive compensation and benefits package, including opportunities for career growth and development.

What We're Looking For :

We are seeking a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a positive attitude, excellent communication skills, and a strong work ethic, we encourage you to apply.