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Customer Experience Ambassador
beBeeCustomerSantiago de Querétaro, Querétaro de Arteaga, MexicoHace más de 30 días
Descripción del trabajoAt least one year of relevant work experience is preferred. Excellent telephone etiquette and strong verbal, written, and interpersonal skills are essential. Ability to multitask, organize, and prioritize tasks effectively is crucial for success in this role.
The role of Customer Experience Ambassador revolves around interacting with people and proactively resolving issues. Key responsibilities include building customer loyalty by converting customers into enthusiastic advocates.
Key Responsibilities
- Establish strong communication channels with customers via phone, email, and chat platforms.
- Deliver informed responses to product-related inquiries, including pricing and availability information.
- Collaborate effectively with internal departments to meet customer needs and expectations.
- Enter data accurately in various platforms to maintain efficient record-keeping systems.
Essential Qualifications
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Customer Experience • Santiago de Querétaro, Querétaro de Arteaga, Mexico