D365 Sys Analyst Ii

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering capabilities centered around digital, engineering, cloud and AI, with a broad portfolio of technology services and products. We work with clients across major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2025 totaled $14 billion. To learn how we can supercharge progress for you, visit hcltech.com.

Work schedule : Monday to Friday business hours (Hybrid)

Responsibilities

• Work with key business owners to analyze existing business processes and systems to identify pain points and opportunities for improvement.
• Identify problems, design challenges and conceptualize solutions to meet Business Partner needs.
• Design, develop and maintain systems, platform configurations and technologies to meet Business Partner needs.
• Provide production assistance and lead efforts to analyze, troubleshoot, and enhance business systems through system improvements, including design, testing, validation, training, and post-launch support.
• Develop detailed plans, gather and document business, technical, and functional requirements, and translate them into system design solutions.
• Conduct feasibility and pilot tests to determine the adequacy of proposed solutions, developing detailed documentation (e.g., gap analyses, business process flow charts, decision tables, features, business requirements documents) to aid in the development and refinement of new tools and processes.
• Provide input and support during the implementation phase, including carrying out software user testing, composing standard operating procedures (SOPs), and / or conducting employee training.
• Act as project manager or support project leadership as needed, collaborating with IT and business teams to develop timelines, implement system design solutions, drive process changes, and optimize resource use across multiple projects with competing deadlines.

Qualifications / Skills

Role Notes

Junior Business Analyst and Lead / Data Analyst positions are referenced in the original description with multiple locations (e.g., Cuauhtémoc, Azcapotzalco, Hoy) and several duplicate entries. This refined version consolidates the core responsibilities and qualifications while preserving the intent of the job descriptions and the company information. No new facts were introduced, and no translations were made. The document avoids tables, fonts, and non-permitted formatting and uses only the allowed HTML tags.

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