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Job Summary
Drive Global Markets Sales growth through client engagement, cost efficiency, strategic targets, cross-team collaboration, and product innovation.
Job Description
Strategic Leadership & Market Development :
- Lead and develop the Global Markets Sales function, ensuring direct engagement with clients as needed.
- Play a leading and visible role in the development and deepening of the Mozambican financial market.
- Champion digital transformation initiatives to enhance client experience and operational efficiency.
- Ensure efficient and effective cost management within the Sales desk.
Client Engagement & Business Growth :
Establish and maintain strong relationships with key clients, originating dated structured transactions and Risk Management Products (RMPs).Drive the growth and deeper penetration of Global Markets products and services within the client base, actively expanding market reach and customer portfolio.Achieve client acquisition, product volume, and profitability targets in line with strategic objectives.Foster strong relationships with the Coverage teams across Corporate & Investment Banking (CIB), Business Banking (BB), and Retail Banking (RB).Cultivate new client relationships, grow business across existing lines, and introduce innovative products.Foster a culture of cross-selling across product lines to maximize client value and revenue generation.Proactively anticipate market trends, identify client needs, and originate trade opportunities that deliver superior risk-adjusted returns.Sales Team Management & Culture :
Lead and develop the Sales team, ensuring the implementation of a robust training and development plan for all team members.Build and monitor a strong performance-driven culture and strategic direction within the Sales team.Proactively encourage and embed a sales culture within the Markets team, aligned with customer service excellence and sales targets.Strengthen collaboration and alignment across Coverage teams to ensure seamless client engagement.Governance, Compliance & Risk Management :
Ensure full compliance with Group and local regulatory frameworks, credit policies, and internal standards, maintaining adherence to always approved credit limits.Understand and manage risks and risk events (incidents) relevant to the role.Ensure at least a PASS rating in all FX trade audits; promptly address and close any findings, ensuring no repeat issues.Establish a Service Level Agreement (SLA) between the Sales desk and all service providers and ensure ongoing compliance.Provide overall control and oversight to ensure efficient and high-quality service delivery to CIB and RBB clients, in line with SLA commitments.Reporting & Planning :
Prepare and maintain an annual Global Markets Sales Plan, with consistent monthly performance reviews and feedback.Provide timely reporting of client names, volumes, profitability, relationship managers, and dealer-wise segmentation, ensuring regular submission to Finance and relevant business teams for inclusion in the country deck.Prepare monthly reporting and participate actively in Markets Daily Calls and weekly ARO Global Markets Update Calls to share market insights and developments.Education
Bachelor`s Degrees and Advanced Diplomas : Business, Commerce and Management Studies (Required)#J-18808-Ljbffr