Senior Technical Pre Sales Engineer

Join to apply for the Senior Technical Pre Sales Engineer role at EBANX .

At EBANX, you'll help expand access to payments and technology in some of the world's most dynamic markets. We're a unicorn-status fintech , AI-powered , and scaling fast across 29 countries and counting . Our platform connects leading global companies to more than 1 billion consumers , enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive. If you're looking to be part of a company that's transforming the future of payments with clarity , ambition , and real-world impact , we'd love to meet you.

Responsibilities

• Work closely with the Commercial Team to understand complex merchants' needs and define the best technical solution to solve them.
• Lead technical calls with different audiences : presenting EBANX solutions and / or exploratory discovery meetings to understand the customer's business case.
• Work with Internal Teams (Product, Regulatory, Finance, Devs) to design and validate the merchant business case and needs, always seeking the best solution.
• Prioritize, communicate, and mitigate issues and risks with internal and external stakeholders promptly and clearly.
• Prepare a high-quality documented solution proposal that will be delivered to the merchant and used by EBANX Internal Teams as a guide to the Implementation Project.
• Report to internal stakeholders weekly on the progress of all of your work with the merchants.
• Communicate clearly with the integration team to handover the project so that it leaves no room for misunderstandings and guarantees a frictionless merchant experience.

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