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Technical Sales Development Engineer...

March NetworksMexico City, CDMX, MX

Hace 4 horas

Descripción del trabajo

Description

At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Opportunity :

As a Technical Sales Development Engineer, you'll be the technical cornerstone of our commercial efforts in Mexico. You'll support both pre-sales and post-sales activities, working closely with customers, channel partners, and internal teams to design, deploy, and optimize IP video surveillance solutions tailored to diverse industry needs. Success in this role will be measured by solution adoption, customer satisfaction, and contribution to revenue growth.

KEY RESPONSIBILITIES :

Pre-Sales Support

Deliver compelling product demos and technical presentations
Analyze customer requirements and design tailored surveillance architectures
Collaborate with sales teams to develop winning proposals and respond to RFPs
Conduct site surveys and feasibility assessments
Guide customers through proof-of-concept and pilot deployments

Post-Sales Support

Assist in system implementation and configuration

Provide technical training to customers and partners

Troubleshoot and resolve integration or performance issues

Ensure smooth handover to support teams and maintain customer satisfaction

Act as a trusted advisor for ongoing optimization and upgrades

Account & Partner Engagement

Build strong relationships with key accounts and channel partners

Support pilots, proof-of-concept deployments, and post-sales onboarding

Identify upsell and cross-sell opportunities

Conduct training sessions and workshops for stakeholders

Represent the company at trade shows, industry events, and customer briefings

Strategic Collaboration

Work closely with account managers to develop winning strategies

Identify growth opportunities within existing accounts

Share customer feedback with product and engineering teams

Stay current with industry trends, competitor offerings, and emerging technologies

Qualifications

Bachelor's degree in Engineering, Computer Science, or related Technical field

3 years of experience in technical sales or systems engineering, ideally in video surveillance, networking, or physical security

Strong understanding of IP networking, video compression, and camera technologies

Fluent in Spanish and proficient in English

Willingness to travel across Mexico (up to 50%)

March Networks is an equal opportunity employer and supports a diverse workforce.

Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their cover letter.

Please note March Networks does use AI as part of the recruitment process.

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Technical Sales Engineer • Mexico City, CDMX, MX