▷ (Busqueda Urgente) Onsite Solutions Engineer - CDMX...

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Job Title : Onsite Solutions Engineer - CDMX

Location : Onsite from Mexico City - CDMX

Position Type : Full-time, employee through Deel or similar EOR

Salary : $4,000 - 5,000 USD / month depending on experience

Schedule : Monday - Friday, 9 : 00am to 6 : 00pm Mexico Time

Job Overview

As a Solutions Engineer for our client, you sit at the crucial intersection of engineering and customer success. You will partner directly with healthcare groups to design, develop, and maintain the integrations that let their AI assistant plug seamlessly into each customer’s tech ecosystem - EHRs, practice‐management systems, voice systems, data warehouses, and more. You’ll write production‐grade Python code, advise customers on best‐practice architectures, and serve as their ongoing technical point of contact for anything related to integrations and data flow.

Responsibilities :

• Discovery & Solution Design.
• Lead technical scoping calls with customer engineers and IT teams to map data sources, security requirements, and success criteria.
• Translate business workflows into detailed integration specifications - REST APIs, webhooks, or event streams.
• Integration Development.
• Build robust Python components and data pipelines that connect to EHR (FHIR / HL7), CRM, voice systems, and third-party scheduling systems.
• Write clean, testable code with strong logging, monitoring, and graceful error handling.
• Customer Enablement & Support.
• Act as the primary technical contact during implementation and lifelong account support for integration‐related questions or incidents.
• Deliver hands‐on troubleshooting, performance tuning, and incremental feature enhancements.
• Documentation & Knowledge Sharing.
• Produce clear API guides, sequence diagrams, and sample scripts to accelerate future projects and empower customer teams.
• Share patterns and reusable modules with internal engineers to expand our integration library.
• Continuous Improvement.
• Gather feedback from real‐world deployments to influence product roadmap and core platform capabilities.
• Automate repeatable tasks (data mappings, validation tests, deployment templates) to shorten time‐to‐value.

Qualifications, Skills, and Key Competencies :

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