Esta oferta de trabajo no está disponible en tu país.
▷ Quedan 3 Días! CX Customer Service Operations Specialist - (SmartPhone)...
vivo LATAMMexico City, Mexico, MXHace 8 horas
Descripción del trabajoCustomer service satisfaction and KPI management in the Latin America, following up on achieving local assessment service goals. Implementing the headquarters' overseas customer service work plan and service strategy. Formulating service policies and processes development, promoting with service content implementing, and planning service innovation activities. Manage market product reputation information and quality issues. Manage local service team of agents and service providers, handling customer and user complaints in the Latin America. Bachelor's degree or above, with at least 1 years of relevant service work experience; Strong consumer-oriented service awareness. Candidates with experience in smartphone industry aftersales service preferred. Good communication skills, strong logical thinking, with a strong sense of goal and rapid learning iteration ability. Strong sense of responsibility and execution, capable of independently completing projects and driving the team to achieve goals. Proficient in Chinese or English communication, strong stress resistance.
LATAM CX Customer Service Specialist - ( Call Center / After-Sales / Inside Sales Quality)
Vivo is looking for anCX Customer Service Specialist for the LatAm team!
Vivo is a leading global technology company committed to creating trend-setting smart mobile products and services. Vivo is devoted to forming a vibrant mobile internet ecosystem, and currently owns and operates an extensive network of research operations in San Diego, Shenzhen, Nanjing, Beijing, Hangzhou and Taipei. These R&D centers focus on the development of cutting-edge consumer technologies including 5G, AI, mobile photography and next-generation smartphone design. Vivo has also set up five production bases across China, South Asia and Southeast Asia. Vivo features in offline retail stores in over 1,000 cities worldwide and has over 200 million customers enjoying its mobile products and services.
Location : Plaza Carso II, Polanco, Miguel Hidalgo, CDMX
Website : https : / / www.vivo.com / en / about-vivo
Are you a design-driver professional and passionate about continuous learning？
Top benefits :
- Salary according to experience.
- Over Law Benefits.
Your key responsibilities :
Required Qualifications :
If you do not cover or have no knowledge for any of previous points but feel motivated, please do not feel scared and send your CV to us.
Contact / application information :
Please submit your application to vivorecruitment@vivo.com
We look forward to hearing from you.
VIVO TECH SA DE CV respects the privacy of our employees, former employees, consultants, contract workers, interns, and job applicants. We are committed to transparency about how we process your Personal Data. Here you can learn more about the Privacy Policy for Vivo Employees https : / / www.vivo.com / mx / content / employee-privacy-policy
Crear una alerta de empleo para esta búsqueda
Customer Service • Mexico City, Mexico, MX
Ofertas relacionadas
- Oferta promocionada
Account Manager - Customer Service (Mexico)
Trade WMexico City, Mexico, Mexico Trade W is a leading multi-asset trading platform with over seven years of industry experience, dedicated in providing global users with secure, convenient, and efficient trading solutions.As of no...Mostrar másÚltima actualización: hace 27 días
- Oferta promocionada
Onboarding Engineer
CleverTapMexico City Metropolitan Area, Mexico As an Onboarding Engineer you will be responsible for ensuring the successful Implementation.CleverTap’s Mobile and Web Application SDK’s, smooth onboarding of new customers to.CleverTap’s UI allow...Mostrar másÚltima actualización: hace 22 días
- Oferta promocionada
Customer Service
Maxima ApparelNaucalpan de Juárez, México, Mexico Our production platform proudly serves some of the industry's leading companies.As we continue to expand our portfolio of brands and licenses, our.
Customer Service Representative.Respond promptly a...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Customer Service Representative
E-SolutionsAzcapotzalco, Mexico City, Mexico Role : Customer Service Representative.Location : TECNOPARQUE AZCAPOTZALCO- Mexico City (CDMX).As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Customer Success Specialist
National Geographic Learning ELTMexico City Metropolitan Area, Mexico We believe in the power and joy of learning.At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning.We are bonded by our sha...Mostrar másÚltima actualización: hace 28 días
- Oferta promocionada
ASESOR TELEFÓNICO / CDMX
GNP SegurosMexico City Metropolitan Area, Mexico INTÉGRATE A LA COMPAÑÍA MEXICANA LÍDER EN EL SECTOR ASEGURADOR.Nuestra Organización garantiza un trato de igualdad de oportunidades y no discriminación en el proceso de Atracción de Talento entre H...Mostrar másÚltima actualización: hace 22 días
- Oferta promocionada
Service Technician
SKIDATAMexico City Metropolitan Area, Mexico We are looking for a Service Technician to join our team in Mexico.This role is responsible for installing, maintaining, and supporting Parking and People Access Systems, delivering exceptional ser...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Sales Support / Customer Service
Polímeros MexicanosCuajimalpa de Morelos, Mexico City, Mexico En Polímeros Mexicanos trabajamos por ser los líderes mundiales en desarrollo, producción y distribución de productos para el Rotomoldeo, siendo empresa líder a nivel global enfocada 100% en la pro...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
ON-SITE Customer Service
CHINTMexico City Metropolitan Area, Mexico This is NOT a SALES OR MANAGER Position • • • •.We are an innovative global provider of industrial solutions, specializing in advanced electrical products and services.
With over 40 years of experience...Mostrar másÚltima actualización: hace 8 días
- Oferta promocionada
Customer Service Specialist
Quantum Lending SolutionsMexico City, Mexico, Mexico Quantum Lending Solutions redefines small business lending with our diverse and adaptable financial solutions.We are a dedicated lending partner focused on empowering small businesses to achieve th...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Customer Service Representative
Cart.comPolanco, Mexico City, Mexico Paid training + $2,500 MXN hiring bonus.Performance bonuses of up to 30% of your monthly salary.Food vouchers, 30-day aguinaldo, and 35% vacation bonus.
Comprehensive life and medical insurance.Grow...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
Collections- Customer Service Agent (Contact center)
Daimler Truck Financial Services MéxicoMexico City Metropolitan Area, Mexico We are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years ...Mostrar másÚltima actualización: hace 29 días
- Oferta promocionada
- Nueva oferta
Aplica ya! CX Customer Service Operations Specialist - (SmartPhone)...
vivo LATAMMexico City, Mexico, MX LATAM CX Customer Service Specialist - ( Call Center / After-Sales / Inside Sales Quality) Vivo is looking for anCX Customer Service Specialist for the LatAm team! Vivo is a leading global techno...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
Telecom Operations and Maintenance Expert
Beijing Foreign Enterprise Management Consultants Co.,LtdMexico City Metropolitan Area, Mexico How to apply : Please, attached your English resume to your application, if your profile is not in English or complete.On behalf of ICT company Huawei Technologies, we are looking for our Expert of ...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Service Center Manager
Empresa ConfidencialMexico City Metropolitan Area, Mexico Emblematic retail company is looking for a Service Center Manager.The Service Center Manager is responsible for all technical, administrative, and logistical aspects of the After-Sales Service acti...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
HR Operation Specialist, Mexico(A98153)
Xiaomi TechnologyMexico City Metropolitan Area, Mexico HR运营工作，涵盖跨境调动、档案管理、非现金福利落地、供应商管理等；.HR运营流程（如入职-在岗-离职全生命周期管理），定期开展流程审计与效率分析，推动流程的合规与高效；.HR人力运营项目，输出标准化工具包，不断提升人力运营效率与用户体验；.
HR系统数据，保障数据完整性，支持海外模块需求分析及功能测试，为总部提供本地数据洞察支持。.Responsible for the HR operati...Mostrar másÚltima actualización: hace 20 días
- Oferta promocionada
CX Customer Service Operations Specialist - (SmartPhone)
vivo LATAMMexico City, Mexico LATAM CX Customer Service Specialist - ( Call Center / After-Sales / Inside Sales Quality).Vivo is looking for anCX Customer Service Specialist for the LatAm team!.
Vivo is a leading global technolo...Mostrar másÚltima actualización: hace 8 días
- Oferta promocionada
Customer Success Manager / Business Development - Payments industry
TSYSMexico City Metropolitan Area, Mexico TSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.As part of our grow...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Analista del servicio al cliente (Distribuidores)
LG MéxicoTlalnepantla de Baz, México, Mexico Analista de Dealer Care – Área de Servicio.Profesional orientado al soporte y gestión de postventa en el sector de electrónica y línea blanca, especializado en la atención a distribuidores, centros...Mostrar másÚltima actualización: hace 23 días
- Oferta promocionada
Bilingual Customer Service Representative
GoodLeapMexico City Metropolitan Area, Mexico GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, w...Mostrar másÚltima actualización: hace más de 30 días