Senior Loan Resolution Specialist (Urgente)...

Our organization is seeking a talented professional to fill the role of a Bilingual Customer Service Representative.

This position involves working with borrowers who have delinquent accounts, and finding solutions to bring their loans to a current status.

• Responsibilities include outbound and inbound calls, processing payments for past due amounts, and maintaining daily, weekly, and monthly collection goals.

Key qualifications include 1-2 years of direct experience in credit and collections, excellent communication skills, proficiency with Microsoft Office applications, and a self-motivated and goal-oriented mindset.

A strong ability to work independently and as part of a team is essential. The ideal candidate will be able to effectively communicate with borrowers and provide exceptional customer service.

The ability to work in a fast-paced environment and adapt to changing circumstances is also necessary.