Customer Service Role Overview
We are seeking a highly motivated and communicative customer service professional to deliver exceptional customer experiences and support.
Key Responsibilities :
- Handle customer inquiries in a professional and timely manner.
- Resolve customer complaints and issues efficiently and effectively.
- Provide product information and answers to customer queries.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions and feedback.
Required Skills and Qualifications :
High school diploma (completed).Advanced English level (B2+ and above).Minimum 1 year of experience in customer service, technical support, or sales.Strong communication and interpersonal skills.Problem-solving and conflict resolution skills.Attention to detail and ability to multitask effectively.Knowledge of CRM systems and tools (preferred).Schedule flexibility.Benefits and Opportunities :
Develop strong relationships with customers and internal stakeholders.Contribute to a dynamic and supportive team environment.Expand your skillset and knowledge in customer service and related areas.