Service Desk- Portuguese

HCL is looking for a Service Desk Portuguese with below requirements :

Job description :

• Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
• High school (B.Sc. or Diploma)
• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
• Phone support experience is mandatory
• Technical helpdesk or technical call center experience is necessary (6 months)
• Willing to work in 24 x 7 operations
• Great level of French spoken and written

What we offer :

Location :

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