Service Desk Portugués

HCL is looking for a Service Desk Portuguese with below requirements :

Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users

• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
• Phone support experienceis mandatory
• Technical helpdesk or technical call centerexperience is necessary(6 months)
• Great level of French spoken and writtenMajor Medical Expenses Insurance (extends to spouse and 2 children under 25 years of age, if applicable).

~ Minor Medical Expense Insurance.

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