Engineering Program Manager - Mexico

Overview

Meet the Team

The Network Product Engineering team leads Strategic Execution, Planning, PMO, and Business Operations with a dedication to perfection and consistency in program management.

Our Global Business Operations (GBO) team drives initiatives from conception through execution, ensuring alignment across theaters, segments, and functions to accelerate Cisco's growth.

Your Impact

We are looking for a Technical Program Manager to deliver strategic business value, meet key objectives, and improve operational efficiencies.

This role requires building strong cross-functional partnerships to plan, direct, and coordinate sophisticated engineering programs.

Key Responsibilities

Own end-to-end delivery of 1-2 Meraki cross-functional programs within the network platform cloud, from inception to working code release.

Collaborate across the Network Platform Team Cloud Front End, leading 6-8 initiative workstreams simultaneously.

Develop and drive comprehensive program plans, handling technical dependencies within Meraki and across Cisco, ensuring collaborator alignment.

Track and implement program deliverables, milestones, action items, risks, and mitigation plans.

Facilitate inter-team requests and alignment among cross-functional engineering teams on broader initiatives.

Leverage AI-based tools (e.g., for summarization, program tracking, planning insights) to improve speed, visibility, and decision-making in program execution and communication.

Identify and implement continuous improvement opportunities post-project to improve processes and workflows.

Partner with engineers, product managers, UX / research teams, data scientists, and other program managers to define and prioritize initiatives.

Understand product use cases and communicate technical details effectively with engineering and product teams.

Build and maintain positive relationships with cross-functional teams to align on business goals and priorities.

Prepare program status reports and executive briefings for diverse stakeholder groups.

Enforce Meraki's process metrics and governance, driving ongoing process improvements.

Exhibit excellent communication, interpersonal, and presentation skills.

Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies such as AI to optimize workflows and decision-making.

Minimum Qualifications

Bachelor's degree or higher in a related technical field, or equivalent software engineering experience.

7+ years of program management experience in software products, SaaS, or cloud backend technologies.

Experience with project planning tools such as Jira, Confluence, and MS Office.

Experience working in agile environments (Scrum, Kanban, etc.).

Experience working across multiple cross-functional programs and teams.

Preferred Qualifications

Familiarity with AI-enabled productivity and planning tools to streamline program management workflows is a plus.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.

We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.

These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.

Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless.

We work as a team, collaborating with empathy to make really big things happen on a global scale.

Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you!

#WeAreCisco

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