Customer Service Ambassador

Customer Service Ambassador

At our organization, we're passionate about delivering exceptional customer experiences and proactive issue resolution. By actively engaging with customers, you'll convert them into loyal advocates.

Our ideal candidate possesses excellent communication skills, both verbal and written, to address customer inquiries via phone, email, and chat. They are also adept at collaborating with internal departments to meet customer needs and managing data entry in various platforms.

We seek candidates with at least 1-3 years of relevant work experience who can multitask, organize, and prioritize their work effectively. Excellent phone etiquette, interpersonal skills, and the ability to handle multiple responsibilities are essential for success in this role.

Key Responsibilities :

• Communication and Collaboration : Engage with customers through multiple channels to provide knowledgeable answers to questions and resolve issues promptly.
• Teamwork and Support : Collaborate with internal departments to ensure seamless customer support and effective issue resolution.
• Data Management : Accurately enter data in various platforms to maintain accurate records and support business operations.

Qualifications :