Customer Liaison

Job OverviewWe are seeking a Customer Representative to join our team.This role involves communicating with customers through various channels, providing exceptional service and ensuring their needs are met.A minimum of one year of experience in customer-facing roles is required.Key Responsibilities : Customer Communication : Respond to customer inquiries, resolve issues, and provide information on products and services.Problem-Solving : Analyze customer complaints, identify solutions, and implement corrective actions.Requirements : Education : High school diploma or equivalent required.Experience : At least one year of experience in customer-facing roles.Working Conditions : This role requires working in a fast-paced environment, handling multiple customer interactions simultaneously, and meeting deadlines.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a team.